Find your most frequently asked questions and their answers here or get more help from the Netevia community.
Limits are per card issued:
Per transaction: $100,000
Per Day: $300,000
Per Month: $500,000
Maximum Account Balance: $2M (Cap includes all FA)
ACH limits: Max ACH daily incoming transfer limit $2M
(includes card + FA balance)
Outgoing ACH Limit: None
Account to Account Outgoing Transaction Limits:
Per transaction: $150,000
Per Day: $150,000
Per Week: $250,000Per
Month: $500,000
A2A Incoming Transfer: No limits
No, we do not charge you any fees. You may encounter a fee by using an out-of-network ATM or from an external bank. Our ATM Withdrawal and balance inquiry fee are $0 as long as an in-network ATM is used.
Banking Support phone number: (855) 479-4411. Email: card@netevia.com. Hours Of Operation: 9:00 AM to 8 PM EST Monday through Friday.
Customer Support phone number: (877) 610-4729, option 4. Email: support@netevia.com. Hours Of Operation: 6:00 AM to 2:00 AM EST, 7 days per week.
Tech Support phone number: (877) 610-4729, option 4. Hours Of Operation: 6:00 AM to 2:00 AM EST, 7 days per week.
Yes, we do but you must be a merchant of ours or sign up to become a merchant for us to sell equipment to you.
Create a ticket directly to Netevia HQ and one of our customer service representatives will contact you shortly.
We just need a few quick details.